Laboratory Order Tracking System — Complete Guide

Managing laboratory orders plays an important role in the daily workflow of dental practices. Prosthetics, crowns, bridges, and other laboratory work are an essential part of patient treatment. Failing to track orders properly leads to treatment delays and patient dissatisfaction.

GateDent's laboratory module tracks the entire process, from order creation to delivery. When you create an order, patient details, the type of work, material selection, and the due date are recorded automatically. The status of each order is updated in real time — stages such as sent, in production, ready, and received are clearly visible.

The module also simplifies communication with the laboratory. Order details, special notes, and shade selections are transmitted to the laboratory in digital form. This eliminates the misunderstandings that arise with verbal or paper-based communication and improves the quality of the work.

With the reporting function, you can track laboratory costs, the average turnaround time, and the most frequently ordered types of work. This information is valuable for laboratory selection and budget planning. GateDent's laboratory module digitalizes the practice–laboratory relationship.