Appointment Reminder and SMS Notification System — Increase Your Patient Show-Up Rate

An appointment reminder system is one of the most important components of modern practice management. According to statistics, 20-30% of patients who receive no reminder fail to show up for their appointment. For the practice, this means both a loss of revenue and a loss of time. An automated reminder system solves this problem at its root.

An SMS notification system automatically alerts patients ahead of their appointment time. GateDent's appointment module offers the ability to send an SMS 24 hours and 1 hour before the appointment. By clicking the link in the SMS, the patient can confirm or cancel the appointment. This significantly reduces the time your staff spends on phone calls.

With GateDent's appointment module, you can automate all of these processes. The module sends automatic notifications whenever an appointment is created, changed, or cancelled. In addition, the waiting-list feature lets you offer cancelled appointments to other patients. The calendar view makes it possible to track all your appointments at a glance.

In conclusion, an appointment reminder system increases practice revenue and boosts patient satisfaction. GateDent users report that they have reduced their no-show rate from 25% to 5% on average. This means dozens of additional treatments each month and a significant increase in revenue.